How to increase your outbound generated revenue
The hardest challenge in outbound prospecting is finding and convincing the right contact at a desired company to have a meeting with you. Outreach is no longer a 'numbers game', it is a strategic game. In an outbound pitch you have a limited window a few seconds - emphasising the paramount importance of value-centric selling. Below I explain the robust and focused sales outreach strategy required to develop and drive a substantial increase in outbound revenue generation.
create collateral tailored to individual personas
Craft comprehensive sales collateral centered around relevant specific buyer personas such as job title, role and vertical market, which highlight value-driven propositions and addresses pain points relevant to their role and vertical market. Selling to a Head of Infrastructure in Healthcare is different to selling to a CIO in Finance; an HR Manager's needs are different to that of a VP of Marketing.
how i do it... (click to drop down)
I create effective outbound collateral with a persona-centric approach, researching your messaging, competitors, customers and success to refine USP's and relevant collateral. I research the unique requirements of each individual job title you sell to see what is important to them. Successful outbound prospecting has evolved to be focused on adding value to personal responsibilities and alleviating pain points based on both job role and vertical market, as well as research into the specific individual, before then 'warming up' the contact before reaching out.
Consistent messaging/outbound sales handbook
Empower you and your sales team to deliver impactful and consistent messaging, enhancing the quality of engagements and increasing conversations.
how i do it... (click to drop down)
For each decision-making calibre of contact you sell to across each relevant vertical market, I develop tailored callscripts, quick reference "cheat sheets", objection handling, and winning email templates based on your USPs and value to equip you and your sales team with effective talking points and value propositions.
metrics & analysis/data-driven strategy
Define and track essential metrics to analyse the origins of success, allowing for the replication of effective strategies and optimisation of results.
how i do it... (click to drop down)
I create customised dashboards to monitor and evaluate performance consistently, tracking every element of the early sales process, including granular detail such as specific email open rates, which links are clicked and number of opens, conversion rates (% of prospects who take a desired action such as setting up a call) and more from each line of outreach. By properly tracking the correct metrics, you can gauge which messaging is the most popular, what the most popular content is, which vertical markets are performing better for your story, which job titles are the best to pitch to, and so much more.
Turn cold contacts into warm contacts
There are few things more annoying than receiving a cold call from a stranger for something with no relevance to you. Yet often, even undertaking both personal and professional research into the individual you're reaching out to just doesn't quite hit it. However if someone is already somewhat familiar with your name or services, it it taken with a much more open mind.
how i do it... (click to drop down)
I implement methodologies to 'warm up' contacts before reaching out, turning cold contacts into warm leads. That can include things such as commenting on their LinkedIn posts, or 'liking' actual comments they have left on other LinkedIn posts to build familiarity with your name. With my methods, you will increase your response rate massively.
create winning 'sequences'
Craft winning multi-step sequences combining calls, emails, LinkedIn outreach and more, leveraging proven psychological techniques for optimal follow-up engagement over a set period of time. It takes an average of 8 'touches' to get through to a prospect - automated sequences simplify this and ensures focus.
how i do it... (click to drop down)
I create automated multi-step sequences for you with tools like Hubspot. In these sequences you can track every element with focus - which emails have better open and engagement rates, which links are the most clicked, which step of the sequence is the most successful, etc. I create different sequences per job role and vertical market with areas left for personalised customisation. New contacts can be easily entered into these sequences, saving huge amounts of admin time and ensuring you and all your salespeople are sending consistent messaging. These sequences include calls, LinkedIn messages, e-mails and LinkedIn touchpoints such as interacting with a post, and ensure nobody is left out.
Define a successful nurture program
Establish strategic nurture programs featuring relevant blogs, articles, newsletters, and targeted follow-ups to maintain engagement and build rapport. These techniques also increase your number of inbound leads.
how i do it... (click to drop down)
Sending blogs, articles and newsletters over scheduled or unscheduled follow-ups over set time periods means keeping people engaged and up-to-date with your brand. By tracking the performance metrics, you keep track of which potential customers have expressed an interest. Individuals who have opened emails multiple times and clicked links will go into these nurture campaigns. Writing relevant blogs to market to relevant contacts on relevant dates is also effective.
Increase renewals rate and customer loyalty
84% of customers opt to stay with a brand that surprises them and takes a customer-centric approach. Personalising customer experience will give better loyalty, and you can gather personalised data on your best customers.
how i do it... (click to drop down)
Spending some of your markting budget on customer loyalty is important and I have a variety of proven techniques and ideas to share which increases the expenditure of repeat customers, and further improves the way both the company and the individual you are selling to/dealing with views you as a business, reducing churn.
Enable you to be independent
It's important to be able to do this on your own and independently track your own metrics and measure your own success, send effective consistent messaging, and understand how to maintain this strategy.
how i do it... (click to drop down)
I create dashboards for you to monitor success for every sales element of the business. I will leave the tailored material I create uploaded on a sales platform (such as Hubspot) where you will have all the sequences and templates ready to use yourself. I will coach my methodologies throughout the consultancy. I also offer packages for ongoing consultancy work where I can continue to assist - please see packages to learn more.
implement in a timeframe of ~30 days
Speed is key - the faster you can get a full outbound sales strategy correct, the more conversations you have, increasing your sales and boosting your revenue and brand awareness. You can quicker explore other strategic business initiatives such as hiring additional sales people.
how i do it... (click to drop down)
Within a swift 30 day span, I will diagnose your outbound sales operations, define all relevant metrics, construct meticulously customised outbound message templates for every type of persona based on each relevant job role within each relevant vertical market, encompassing well-crafted call scripts, ‘cheat sheets’ with your USP’s tailored to each job role and each vertical market, and comprehensive objection handling strategies. Messaging is encompassed into sequences for you to use independently. I offer an initial project arrangement, plus an additional 3, 6 or 12 month period of covering ongoing consultancy work.
I offer a complete outbound sales transformation, enhancing your capabilities and enabling you with the right tools and collateral to amplify your message in the most effective way, whilst being able to track all elements of success for informed decision making and continuously optimised strategies for maximum impact. My approach is highly adaptable and as customisable as you need it to be, to suit your preferences. I offer total flexibility to the table and am ready to tailor my methods to precisely meet your needs.